FAQ’s

We offer a wide selection, including engineered wood flooring (typically 20–21 mm thick with 4–6 mm wear layers) and solid parquet flooring in various finishes and dimensions.

Yes, we provide free express shipping on all orders over £99. Shipping costs for orders below that threshold depend on your delivery location and will be calculated at checkout.

All items come with a 100% money-back guarantee. If you’re not completely satisfied, you can return the product under our return policy.

Our online support is available 24/7 to assist you with any questions—from product details to order support.

Yes, we ensure secure payment processing on every purchase to protect your financial information.

Indeed! We frequently stock exclusive new arrivals and featured collections that offer a unique and beautiful transformation for your home. woodfloorsonline.co.uk

Every product listing clearly indicates availability, pricing (e.g., £65.00 for certain engineered oak flooring), and options to either “Add to Cart” or “Select Options” if multiple variants exist.

Yes, you can subscribe to our newsletter to stay updated on events, sales, and exclusive offers, including occasional discounts of up to 70%.